- Shipping & Returns
Shipping & Returns
Customer service is important to us and we want to make sure that you are happy with your purchase. I always want you to smile when using our yarns. All of our yarns are individually custom hand-dyed just for you.
If you are not satisfied with your yarns, you may return it within 14 days, with the following stipulations.
- You have notified us that you will be returning the item.
- The item will come back in new, undamaged condition so that it can be resold as a new item.
- . No returns accepted after 14 days.
- The customer is responsible for all of the shipping fees. There is no restocking fee....we want you to be happy.
- Returns are credited back within 14 days of receipt.
- Returns are sent to
The Woolen Rabbit
PO Box 1415
Conway, NH 03818
We can ship to virtually any address in the world! Shipping within the USA is free if your order is over 150.00.
When you place an order, we will estimate shipping charges for you based on the the weight of your package.
All International packages are sent via USPS first class international.
If you have any questions at all you can contact us with this contact form.
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